FAQs

When and where is Surrey Fusion Festival?

Surrey Fusion Festival is a free, two-day festival on July 20 and 21 at Holland Park (13428 Old Yale Road) in Surrey, BC and is open from 11am to 10pm each day.

Surrey Fusion Festival is British Columbia’s largest multicultural event, and is known as the ultimate celebration of food, music and culture. It offers cuisine from around the world from 50 community hosted cultural pavilions and music and entertainment across seven stages. It was also awarded as the world’s “Best Festival” at the 2019 Special Events Magazine Gala Awards held in San Diego, California.

Do I need tickets to get into the festival?

No! Surrey Fusion Festival offers free admission to attendees.

How do I get to the festival?

Holland Park is located directly across from King George Station, and a short walk from Surrey Central Station. The closest bus loop to the site is located at Surrey Central Exchange, one block away. TransLink encourages people to use a Compass Card or pre-purchase their return tickets on the day they intend to travel, which can be done at any Compass Vending Machine. For further transit information, please contact Translink at 604-953-3333 or click on Trip Planner at translink.ca.

Where can I park?

Public parking near Holland Park is extremely limited. If driving, attendees can park at Surrey City Hall (13450 104 Ave). Parking underground at City hall is $1.50 per hour or $4 weekend flat rate with 12 hours max. Parking at Central City Shopping Centre is restricted to shopping centre customers only. Utilizing carpools when driving to the festival is highly recommended.

The Bicycle Valet will be on site monitoring and parking bikes in bike racks at Gate 5 (the closest to King George Skytrain Station).

What is the search policy?

All guests will be subject to search for prohibited and illicit items upon entry in the interest of public and patron safety.

What items are prohibited?

Prohibited items include:

  • Pets
  • Barbecues
  • Drugs or alcohol
  • Any weapon or item that can be used as a weapon
  • Pop up tents
  • Unsealed bottles (only empty water bottles will be permitted)
  • Large umbrellas (only small, compact umbrellas will be permitted)

*Additional items may be deemed prohibited or illicit as per event security.

Are there food and drinks available?

Surrey Fusion Festival is all about the food! Try cuisine from around the world at a variety of cultural food pavilions on site. Outside food and beverages are not permitted, aside from one empty personal reusable bottle per person. There will be free water stations located in the Kids Zone, Sports Zone and at the end of Row #3 closest to the Main Stage where attendees will be able to fill their bottles.

What are the rules for purchasing alcohol on site?

Alcoholic beverages can be purchased within the designated Global Beer and Wine Tasting area located at the north end of the park, near the Main Stage between 12:30pm and 9:00pm each day. Two drinks can be served per person at one time. All customers wishing to purchase alcoholic beverages must first obtain a DAV (Drinking Age Verified) wristband from security guards located at the two entrances to the Global Beer and Wine Tasting area and Dished Cooking Stage. Patrons must be 19+ to enter the licensed area, and will produce two pieces of ID (an official government issued I.D. that include your name, picture, signature, and date of birth such as a drivers’ license or passport and a secondary piece of I.D. with your name and signature such as a credit card) to receive their DAV wristband. Once they have a wristband, they can be served a licensed beverage. Patrons will be not allowed to take licensed beverages outside the fenced beer and wine tasting area.

Minors accompanied by their parent or guardian will be permitted to enter the licensed area.

What are my payment options on site?

All food, drink, ride and alcoholic beverage purchased can be made with paper tickets provided on site. Tickets can be purchased from one of six ticket booths on site with cash, credit, or debit. ATMs will be located on site beside each ticket booth for attendee usage.

One ticket = $1. Food items usually range from 2 to 10 tickets.

Event organizers will not refund unused tickets.

Are there activities for children?

Yes! Surrey Fusion Festival is family friendly. There is a Kids Zone featuring children’s performers, arts and crafts, games plus inflatables available for kids to enjoy near Gate 7.

Is there a baby change table on site?

Yes. The baby change table tent is located in Kids World, behind the Downtown Surrey BIA Craft Tent.

What accommodations are there near the festival?

Whether you stay for a day, week or longer, Surrey has a variety of accommodation options for every kind of holiday or visit. For accommodation options, visit Discover Surrey.

What are the accessible seating options?

A designated Accessible Seating Platform for any patrons with mobility issues or special seating consideration will be located in front of the Concord Pacific World Music Stage and SFU Celebration Stage.

Any attendee who has special seating consideration can contact specialevents@surrey.ca in advance of the festival to confirm their accessible seating reservation. A security guard will be located at each location to allow access to the deck (pending available space) each day of the event. Each Accessible Seating Patron will be permitted one guest to join them in the designated area.

Is there a calm, safe area to take my child if they feel overwhelmed?

The City of Surrey has partnered with the Canucks Autism Network to offer a Sensory Space for anyone looking for a quiet, comfortable space during the event. This is located west of the SFU Celebration Stage in the shaded area near Volunteer Headquarters. It will be open from 11am - 7pm both days.

Are there any other accessibility features?

An ASL interpreter will be provided for all opening ceremonies and important announcements at this event. There is also an adult accessible changing tent beside the washrooms near the Indigenous Village.

Can I bring a water bottle inside?

Attendees are welcome to bring in one personal empty reusable bottle. Bags will be subject to search at the gate prior to entrance.

What can I bring to sit on?

Lawn chairs and blankets are permitted on site. We ask that attendees respect those around them, and do not block stage viewing for other attendees if seated on chairs.

What is the camera policy?

Guests may use personal cameras and mobile phones to take photos inside the venue. To apply for media accreditation and access to the photography pit at the festival, please email tanya.wenngatz@surrey.ca

Can I smoke on site?

No. Smoking of cigarettes, vapes and cannabis are prohibited. There are no designated smoking areas on site.

Where is the first aid tent located?

First aid tents are located along the northern fence line (Old Yale Road) near Gate 5, and beside Gate 9.

Where is RCMP located?

The RCMP tent are located along the northern fence line (Old Yale Road) near exit Gate 5A.

What do I do if I find a lost child, or a parent who has lost their child?

If you find a lost child
If a child becomes lost or separated from their parent or guardian at the festival, a festival staff, emergency services, crew or volunteer should be notified and they should escort the child to the Lost Child tent located near Gate 5. RCMP will handle all occurrences of lost children directly.

If you find a parent who has lost their child
If a parent becomes lost or separated from their child at the festival, festival staff, emergency services, crew or volunteer should be notified and the parent should be informed of the location of the Lost Child tent near Gate 5. If the parent does not want to leave the area, one person should stay with the parent, and another person should be notified and directed to find an RCMP officer. The RCMP will then determine next steps of unifying the child with the parent.

Where are emergency exits located?

Emergency Exits are located at Gate 3 (west of the beer and wine tasting area), Gate 4 (beside the Nepal pavilion at the west end of Row #1), Gate 5A and 5B (going toward King George SkyTrain station), Gate 6 and 6A (near Lot B, Volunteer Headquarters and the Sensory Space), within the Indigenous Village and on either side of Gate 7.

FESTIVAL SPONSORS

We couldn't do this without the generous support of our sponsors. If you're interested, we'd love to chat. We look forward to working with companies and organizations ready and excited to share their love for the community!


 

PRESENTED BY
Coastcapital
PRODUCED BY
Surrey